0
Your cart is currently empty

FAQs

Prints & Photography

Fine Art Print Questions:

In the photographic industry, inches are still commonly used for all standard photo sizing. The sizes of prints I have provided are all standard photographic sizes to help with finding an appropriate frame if you wish to frame yourself.

For your convenience, here are the inch-cm conversions, as well as the dimensions of A-sizes to give you an indication of sizing: 

16 x 24″ =  40.64 x 60.96cm 

20 x 30″ =  50.8 x 76.2cm 

24 x 36″ =  60.96 x 91.44 

A4 = 8.3 x 11.7″ = 21 x 29.7cm 

A3 = 11.7 x 16.5″ = 29.7 x 42cm 

A2 = 16.5 x 23.4″ = 42 x 59.4cm 

A1 = 23.4 x 33.1″ = 59.4 x 84.1cm 

A0 = 33.1 x 46.8″ = 84.1 x 118.9cm  

Lustre prints have a turnaround time of 7 working days, plus delivery.

Canvas, Acrylic and Metal turn around is 14 working days, plus delivery.

Every print is made to order and individually inspected before delivery. A little extra time is taken to make sure we get it right, and to ensure you end up with an amazing product.

Shipping is free Australia wide.

If you wish to order internationally, please send us an email at info@julianance.com.au for shipping costs. 

Prints are shipped in postal tubes via Australia Post.

Stretched canvas, metal and acrylic art is wrapped securely with bubble wrap, foam and cardboard to protect from any knocks, and are delivered via courier.   

No. Unfortunately delivery is out of our control, and we can only provide estimates of delivery.

All our delivery is through third-party shipping and courier companies, and often delays and incidences occur outside of our control.

While we will do all we can to ensure you receive your prints or canvas on time, we cannot be liable for early or late deliveries, as this is the nature of online shopping.  

Sure! If this is the case, please send us an email to info@julianance.com.au with your order details and the address of your recipient.

I will even gift wrap and provide a small card – just let me know your desired message!  

If you require a custom size, please contact me at info@julianance.com.au for a custom quote. Not all images work well for all ratios, so please keep this in mind. I’m always happy to discuss the best options for you.

I use quality, trusted and professional printing companies that specialise in high-quality fine art print production.

Don’t worry, I make sure each print is carefully viewed after printing to make sure I am happy with colour, detail and finish.

I wrap my products myself carefully before shipping to ensure high-quality printing is delivered to your door.  

Upon delivery, please inspect your artwork as soon as you receive it.

If your artwork has been damaged you must inform us, as detailed as possible, and with photographs, within 24 hours of your artwork being delivered.

Your artwork will be replaced or refunded, and I will get in touch with the shipping company.

If you fail to contact us within 24 hours of delivery, you are confirming your order has arrived in good condition. Please see the T&Cs for full details.  

Unfortunately, we cannot be responsible for any damage to your prints or canvas in your care once it has been delivered. You may re-order prints and canvas at the advertised price via our website.   

For changes of mine, please contact us as soon as possible. If your order has not moved to the production stage, we can change your order or refund you.

Once your order has had production started, we are unable to refund you. This is because all our prints and ready to hang artwork is made to order, and there are many costs associated with printing and production.

Yes! You can use Afterpay to order your print, and pay over 4 fortnightly installments! 

You’ll need to sign up for an Afterpay account to do this. Once you’re setup, process the sale with Afterpay in the checkout process. It’s as easy at that!

Photography Questions

I use Nikon D850 and D600 bodies, with the following lenses:
Nikon 14-24mm f2.8,
Nikon 85mm f1.8,
Nikon 50mm f1.8,
Nikon 24mm f1.8.

For my underwater work, I use the Nikon D600 with a Nauticam NA-D600 Housing. My choice of lens is a 14-24mm, which requires an 8.5″ dome (and extension tube).

A mix of my travel and landscape work was created on the Sony A7 and Sony A7ii mirrorless cameras, with the Sony 35mm 2.8 lens, and the Sony 55mm 1.8 lens.

So many places!

Humpback Whales:

My images of humpback whales were taken in the Kingdom Of Tonga, in the Island group of Vava’u as well as Moorea, in French Polynesia.

Underwater Work:

My other underwater work is taken either in the Mornington Peninsula, Great Barrier Reef, Tonga, or various pools.

Landscapes:

I travelled across Europe, the UK, and a bit of the middle east in the second half of 2017. My landscapes are taken across Iceland, England, Scotland, Germany, Cyprus, Poland, Latvia, France, Italy, Spain, Belgium, The Netherlands, and Israel.

Studio Work:

I have a home studio that I use for my studio work and commercial portraiture.

Illustrative Portraits:

My illustrative portraits are taken in many various locations – mostly around Victoria, Australia.

Yes – I always consider ethics in my work.

All of my portraits are taken with consent and the model’s consideration. I have also frequently photographed self-portraits too.

My images of whales and other sea animals are taken in a non-obtrusive way, letting the animals approach me.
Swimming with whales in Tonga is legal, although they have strict rules and guidelines, which are put in place to protect the animals and their young. 

The whales are very welcoming to you within their space, and they go out of their way to approach and interact in a very gentle and nurturing way.

When swimming amongst creatures of the ocean, I tend to observe rather than intrude. Often the curiosity of playful animals like seals or whale calves have the animals approaching me. It is a humbling and beautiful experience to encounter these mammals in the wild, and one that I do not take for granted.  

You can purchase my prints as artwork for your business, but you will need to purchase a licensing agreement to use my images on your website or for commercial use. 

If you are interested, please send an email to info@julianance.com.au.