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FAQ

FAQs

Prints & Photography

Fine Art Print Questions:

Matted Prints:

5×7″ | 12.7 x 17.8cm  

A4 | 8.3 x 11.7″ | 21 x 29.7cm

Wall Art & Rolled Prints: 

A2 |16.5 x 23.4″ | 42 x 59.4cm 

A1 | 23.4 x 33.1″ | 59.4 x 84.1cm 

A0 | 33.1 x 46.8″ | 84.1 x 118.9cm  

Every print is made to order and individually inspected before delivery. A little extra time is taken to make sure we get it right, and to ensure you end up with an amazing product.

Please allow up to 4 weeks for your artwork to arrive. We will endeavour to deliver as soon as we can, however production time can vary.

For orders under $200 we have flat rate shipping of $12 (regular post).

Shipping is free Australia wide for orders over $200.

If you wish to order internationally, please send us an email at info@julianance.com.au for shipping costs. 

Prints are shipped in postal tubes via Australia Post.

Sarongs are sent in eco-friendly satchels.

Stretched canvas, metal and framed art is wrapped securely with bubble wrap, foam and cardboard to protect from any knocks, and are delivered via courier.   

No. Unfortunately delivery is out of our control, and we can only provide estimates of delivery.

While we will do all we can to ensure you receive your artwork on time, we cannot be liable for early or late deliveries, as this is the nature of online shopping.  

Sure! If this is the case, please send us an email to info@julianance.com.au with your order details and the address of your recipient.

I will even gift wrap and provide a small card – just let me know your desired message!  

If you require a custom size, please contact me at info@julianance.com.au for a custom quote. Not all images work well for all ratios, so please keep this in mind. I’m always happy to discuss the best options for you.

I use quality, trusted and professional printing companies that specialise in high-quality fine art print production.  

Upon delivery, please inspect your artwork as soon as you receive it.

If your artwork has been damaged you must inform us, as detailed as possible, and with photographs, within 24 hours of your artwork being delivered.

Your artwork will be replaced or refunded, and I will get in touch with the shipping company.

If you fail to contact us within 24 hours of delivery, you are confirming your order has arrived in good condition. Please see the T&Cs for full details.  

Unfortunately, we cannot be responsible for any damage to your prints or canvas in your care once it has been delivered. You may re-order prints and canvas at the advertised price via our website.   

For changes of mine, please contact us as soon as possible. If your order has not moved to the production stage, we can change your order or refund you.

Once your order has had production started, we are unable to refund you. This is because all our prints and ready to hang artwork are made to order, and there are many costs associated with printing and production.

Photography Questions

I use Nikon D850 and D600 bodies, with the following lenses:
Nikon 14-24mm f2.8,
Nikon 70-200mm f2.8,
Nikon 85mm f1.8,
Nikon 50mm f1.8,
Nikon 24mm f1.8.

For my underwater work, I use the Nikon D600 with a Nauticam NA-D600 Housing. My choice of lens is a 14-24mm, which requires an 8.5″ dome (and extension tube).

A mix of my travel and landscape work was created on the Sony A7 and Sony A7ii mirrorless cameras, with the Sony 35mm 2.8 lens, and the Sony 55mm 1.8 lens.

So many places!

Humpback Whales:

My images of humpback whales were taken in the Kingdom Of Tonga, in the Island groups of Vava’u and Ha’apai as well as Moorea, in French Polynesia.

Underwater Work:

My other underwater work is taken either in the Mornington Peninsula, Great Barrier Reef, Tonga, or various pools.

Landscapes:

I travelled across Europe, the UK, and a bit of the middle east in the second half of 2017. My landscapes are taken across Iceland, England, Scotland, Germany, Cyprus, Poland, Latvia, France, Italy, Spain, Belgium, The Netherlands, and Israel.

Studio Work:

I have a home studio that I use for my studio work and commercial portraiture.

Illustrative Portraits:

My illustrative portraits are taken in many various locations – mostly around Victoria, Australia.

Yes – I always consider ethics in my work.

All of my portraits are taken with consent and the model’s consideration. I have also frequently photographed self-portraits too.

My images of whales and other sea animals are taken in a non-obtrusive way, letting the animals approach me.
Swimming with whales in Tonga is legal, although they have strict rules and guidelines, which are put in place to protect the animals and their young. 

The whales are very welcoming to you within their space, and they go out of their way to approach and interact in a very gentle and nurturing way.

When swimming amongst creatures of the ocean, I tend to observe rather than intrude. Often the curiosity of playful animals like seals or whale calves have the animals approaching me. It is a humbling and beautiful experience to encounter these mammals in the wild, and one that I do not take for granted.  

You can purchase my prints as artwork for your business, but you will need to purchase a licensing agreement to use my images on your website or for commercial use. 

If you are interested, please send an email to info@julianance.com.au.